---
name: sra-it-assessment-helper
description: Draft the IT and information-security section of an SRA client-file / practice-assurance review for a London law firm — covering technology controls, confidentiality of client information, remote-working, cyber-incident response, and supervision of IT arrangements.
version: 1.0.0
author: VantagePoint Networks
author_url: https://www.vpnetworks.co.uk
audience: COLPs, COFAs, IT Managers and Managing Partners at SRA-regulated firms; MSPs supporting UK law firms
output_format: Formatted Markdown self-assessment covering SRA Standards and Regulations alignment, with control-by-control evidence, gap register, and remediation priorities.
license: MIT
last-reviewed: 2026-04
---

# SRA IT Assessment Helper

A Claude Code skill for the COLP or managing partner preparing for an SRA review — producing the IT and information-security self-assessment in the language the SRA expects, without guessing what "appropriate controls" means in practice.

## How to use this skill

1. Download this `SKILL.md` file.
2. Place it in `~/.claude/commands/` (macOS/Linux) or `%USERPROFILE%\.claude\commands\` (Windows).
3. In Claude Code, run `/sra-it-assessment-helper`. Describe the firm. Answer the clarifying questions. Receive the self-assessment.

## When to use this

- An SRA review / inspection has been scheduled.
- You're renewing PII cover and the insurer wants an IT risk statement aligned to SRA expectations.
- A client has asked how the firm protects their confidentiality as part of a due-diligence questionnaire.
- A material incident occurred and you need to document the firm's IT posture post-incident.
- You want a reviewable baseline that the COLP can use at the annual compliance review.

## What you'll get

A single Markdown document containing:

- **Scope & firm overview** (legal entity, authorisations, locations, staff)
- **Mapping to SRA Standards and Regulations** — specifically Rules on confidentiality, supervision, and competence, as they apply to technology
- **Technology control statements** (authentication, access, encryption, mobile, cloud, AI)
- **Client confidentiality & file protection** (including privileged material)
- **Remote-working controls**
- **Cyber-incident response** (with SRA-reporting considerations)
- **Supervision of IT arrangements** (outsourced or in-house)
- **Staff training and acknowledgement**
- **Gap register** with remediation priorities
- **COLP sign-off** page

## Clarifying questions I will ask you

1. **Firm size (fee earners, support staff, offices)?**
2. **Practice areas?** (affects sensitivity — family, children, criminal, high-net-worth, commercial)
3. **IT delivery model?** (fully in-house / MSP-supported / MSP-managed / mix)
4. **Case / matter management system?**
5. **Where are client files stored?** (on-prem, cloud, hybrid)
6. **Remote working posture?** (hybrid, office-first, fully remote)
7. **AI tools in use?** (Copilot, ChatGPT Enterprise, private AI, none)
8. **Cyber insurance in place?** (and limit)
9. **Last PII renewal date?**
10. **Any recent incidents to disclose?** (data breaches, near-misses, phishing-induced)
11. **Cyber Essentials / Plus status?**
12. **Has the firm had an SRA intervention or concern raised before?**

## Output template

```markdown
# SRA IT & Information Security Self-Assessment — <firm>

**Firm:** <legal name> · **SRA ID:** <number> · **Date:** <date>
**COLP:** <name> · **COFA:** <name> · **Prepared by:** <role>
**Review period:** <date> to <date>

## 1. Firm Overview
- **Legal entity:** <name, partnership/LLP/Ltd>
- **Authorisations:** <scope>
- **Offices:** <list>
- **Staff:** <N> fee earners, <N> support
- **Practice areas:** <list — highlighting regulated / vulnerable-client areas>
- **IT delivery model:** <in-house / MSP / mixed — with responsible roles>

## 2. Alignment to the SRA Standards and Regulations
The following rules have a direct technology dimension:

### Principles
- **Principle 5** (maintain public trust and confidence): confidentiality of client information
- **Principle 7** (best interests of each client): protection of client data from loss / compromise

### Code of Conduct (Individuals)
- **6.3** — keep client information confidential
- **6.4** — duty to disclose material information (affected by breaches)
- **2.7** — ability to justify decisions (evidence)

### Code of Conduct (Firms)
- **2** — compliance systems, policies, and practices
- **4** — client information, confidentiality, and data protection
- **5** — business systems and controls (including IT)

Each control statement below references the applicable rule(s).

## 3. Technology Control Statements

### 3.1 Authentication & Access (Code of Conduct for Firms §5; Principle 5)
- Multi-factor authentication is enforced for all staff and partners on all cloud services (M365, matter-management, document management, remote-access). Evidence: Conditional Access policy export, audit log.
- Privileged accounts are separated from daily-use accounts; named "-admin" accounts only.
- Joiner / leaver process documented; leaver access revoked within <N> hours.
- Periodic access review: <cadence>.
- Break-glass accounts exist, documented, tested <date>.

### 3.2 Encryption (Principle 7; Code §4)
- Device encryption (BitLocker / FileVault) enforced on all firm-issued and BYOD devices.
- Data in transit: TLS 1.2+ only; legacy disabled.
- Cloud services: M365 default encryption, with <customer-managed keys / platform-managed>.
- Email encryption available for sensitive material (S/MIME / M365 Message Encryption).

### 3.3 Client File Protection (Code §4)
- Matter files stored in <location> with access controlled by matter teams.
- Least-privilege model: no blanket "everyone except external" sharing; flagged during site audit in <date>.
- Legally privileged material handled per firm policy <ref>.
- DLP policies alert on potential external leakage of matter-identifying material.
- Backup and retention per retention schedule <ref>; tested <date>.

### 3.4 Mobile & Remote Working
- BYOD permitted with MDM enrolment (see BYOD Policy <ref>). Selective-wipe supported.
- Company devices: MDM-enrolled; full-disk encrypted; lock-screen enforced.
- Remote access: via <tool>; split-tunnel posture documented; Conditional Access requires compliant device.
- Home-working: staff sign remote-working declaration (clean desk, confidential calls, router security).

### 3.5 Cloud Services & Third-Party Suppliers
- Cloud vendor register maintained in <location>.
- Each vendor with personal / client data has a current DPA.
- Sub-processor changes monitored; material changes trigger DPIA re-review.
- SRA's position on cloud outsourcing met: firm retains oversight and control; exit plan documented for each critical vendor.

### 3.6 Artificial Intelligence
- AI Use Policy in place <ref>. Scope: which tools, which data classes permitted, prohibited uses.
- Copilot for M365 (if licensed): EU Data Boundary enabled; SharePoint hygiene completed pre-rollout; sensitivity labels applied.
- Prohibited: pasting privileged or identifiable client material into non-approved AI tools.
- DPIA completed for material AI processing <ref>.
- Staff training on AI use includes professional conduct: AI drafts, humans decide.

### 3.7 Network Security
- Boundary firewall(s): <vendor/model>; deny-all default; rules reviewed <cadence>.
- Endpoint protection: <vendor>; real-time + web protection enabled via MDM / GPO.
- Patch management: high-risk within 7 days; critical within 14 days; coverage report available.
- Vulnerability scanning: <cadence>; remediation tracked.

### 3.8 Business Continuity & DR
- BCP covers loss of office, loss of key systems, loss of key people.
- DR tested <cadence>; last test: <date>; outcome summary: <>.
- RTO <N> hours / RPO <N> hours for client-matter systems.
- Offsite / cloud backup verified recoverable.

## 4. Cyber Incident Response (Code §5; Principle 7)
- Incident response playbook <ref>; tested <date>.
- Named incident commander: <role>. Out-of-hours escalation: <>.
- Reporting obligations understood:
  - **ICO (UK GDPR Art. 33):** personal-data breach notifications within 72 hours where criteria met
  - **SRA:** prompt notification of any material incident affecting client files / privilege / ability to practise
  - **Cyber insurer:** per policy
  - **Clients:** per contract and per DPA
- Recent incidents / near-misses in period: <N> — summary log retained.

## 5. Supervision of IT Arrangements
Whether in-house or outsourced, the firm maintains effective oversight.

- **In-house:** IT team reports to <role>. Regular IT governance meeting at <cadence>.
- **Outsourced / MSP:** supplier reviewed <cadence>; contract includes audit rights; receives regular service reporting; SRA-awareness of the supplier confirmed.
- **Exit plan** for MSP / critical cloud vendor documented and tested in principle.

## 6. Staff Training & Competence
- Induction includes: information security, client confidentiality, AI use policy, incident reporting.
- Annual refresher mandatory; attendance tracked.
- Phishing simulation programme in place <ref>; click rate trending to <N>%.
- Competence for technology in scope: senior IT role <named>, <certifications>, external supervision via <MSP>.

## 7. Gap Register & Remediation Priorities
| Gap | SRA rule / Principle | Severity | Remediation | Owner | Target |
|---|---|---|---|---|---|
| E.g. No documented MSP exit plan | Code §5 supervision | High | Draft exit plan, review with MSP, test tabletop | COLP | Q<N> |
| E.g. Matter-file sharing not audited in 24 months | Principle 5, Code §4 | High | SharePoint hygiene sweep; label rollout | IT Manager | Q<N> |
| | | | | | |

## 8. Conclusion & Sign-off
**Overall posture:** <Adequate / Developing / At risk>, with a plan to reach <target> by <date>.
**Approved by COLP:** _________________________________  Date: __________
**Approved by Managing Partner:** _________________________________  Date: __________

## 9. Appendices
- Incident log (last 12 months)
- Vendor / DPA register
- Policy index (IS, AI Use, BYOD, Remote Working, Data Retention, Incident Response)
- Evidence pack references (Conditional Access export, compliance report, test results)
```

## Example invocation

**User:** "30-fee-earner London law firm, family + private-client focus. In-house IT. M365, NetDocuments, SmartVault. No Cyber Essentials yet. Annual SRA compliance review coming. We've had one minor incident — phishing click, no data loss."

**What the skill will do:**
1. Ask 12 questions, emphasising: family / private-client sensitivity (vulnerable clients, privileged material), whether the phishing click resulted in any credential re-use requiring rotation, whether matter-file oversharing has been assessed.
2. Produce the assessment with particular attention to:
   - Principle 5 confidentiality framing for matter access
   - AI section noting no current tools but policy ready before adoption
   - The phishing incident logged with remediation (training refresh + targeted next simulation)
   - Gap register highlighting Cyber Essentials certification as high-priority remediation within 6 months
3. Produce a COLP-ready document that the partner can sign and present at the SRA review.

## Notes for the requester

- **SRA doesn't prescribe specific tech.** It requires "appropriate" controls. This document shows what appropriate looks like for a firm of your size and risk profile.
- **Material incidents are SRA-reportable.** "Material" is not defined tightly — when in doubt, notify and document the decision. The COLP decides.
- **The ICO and SRA obligations run in parallel, not in sequence.** A personal-data breach affecting client matter files may trigger both.
- **Outsourced IT doesn't remove the firm's obligations.** Supervision is on the firm, not the MSP.
- **Cyber Essentials Plus is increasingly expected** by clients, insurers, and procurement frameworks. If you haven't got it, flag as a near-term gap.
- **Good looks like:** the COLP can answer SRA IT questions with confidence, the self-assessment is current within 6 months, gaps are tracked to closure, and clients' due-diligence questionnaires can be answered from this document + the RoPA + one privacy notice.

---
*VantagePoint Networks · <https://www.vpnetworks.co.uk> · Authored by Hak · Free under the MIT licence*
